Términos del servicio

Welcome to Skinsofine. By using our website or purchasing our products, you agree to these Terms of Service. Please read them carefully, as they define your rights and responsibilities when interacting with our brand.

Skinsofine is committed to providing a luxury skincare experience built on trust, authenticity, and clarity. These Terms ensure our customers enjoy a safe, transparent, and premium shopping journey.

1. About Skinsofine

Skinsofine is a curated European skincare retailer operating from Lithuania. Our mission is to provide genuine skincare products from reputable brands, delivered with care and transparency across the European Union.

We focus on authenticity, quality, and long-term customer relationships. Every product is sourced through verified channels, and our fulfillment ensures consistent product integrity.

2. Eligibility

You must be at least 18 years old, or have consent from a legal guardian, to purchase from Skinsofine. By using our services, you confirm that all information you provide is accurate, complete, and up-to-date.

3. Products and Availability

All products on Skinsofine are subject to availability. We reserve the right to limit quantities, discontinue items, or adjust product details without prior notice.

We strive for accuracy in product descriptions and images. However, variations may occur due to manufacturer updates, screen display differences, or natural product characteristics.

4. Pricing and Payment

Prices are listed in Euros and include all applicable taxes. We reserve the right to adjust prices at any time; changes will not affect confirmed orders.

Payments must be completed in full at the time of purchase. All transactions are secure, and personal financial information is handled according to EU data protection laws.

5. Orders

Upon placing an order, you will receive a confirmation email. This confirms receipt of your order but does not guarantee acceptance.

Skinsofine reserves the right to refuse or cancel orders in cases of product unavailability, payment issues, or suspected fraudulent activity. Refunds will be issued promptly when orders are canceled.

6. Shipping and Delivery

Skinsofine ships from Lithuania to selected European countries, including European Union (EU) and certain non-EU destinations.

Estimated delivery times vary depending on the shipping zone and destination:

• Baltics & Poland: 1–3 business days

• Core EU countries: 3–5 business days

• Rest of EU: 3–5 business days

• Non-EU Europe & Islands: 3–7 business days

Delivery times are estimates and may vary depending on destination, courier service, and external factors.

Skinsofine is not responsible for delays caused by customs procedures, courier service disruptions, extreme weather conditions, or incorrect delivery information provided by the customer.

Orders shipped within the European Union are not subject to customs duties or import taxes.

For orders shipped to non-EU countries, customs duties, import taxes, or additional fees may apply depending on the destination country. These charges are the responsibility of the customer.

7. Returns and Refunds

We accept returns in accordance with EU consumer protection regulations.

To qualify for a return, products must be unused, unopened, and in their original packaging. Skincare products that have been opened or used cannot be returned unless they are defective.

Refunds are processed after inspection of returned items and are issued using the original payment method within 5–10 business days. Shipping costs are non-refundable unless required by law.

8. Product Use and Disclaimer

Products sold by Skinsofine are intended for cosmetic purposes only. While we provide detailed information to guide your choices, our advice does not replace consultation with a medical or skincare professional.

We recommend performing a patch test before applying any new product. Skinsofine is not responsible for adverse reactions resulting from misuse or individual sensitivity.

9. Intellectual Property

All content on the Skinsofine website, including images, text, logos, and designs, is the property of Skinsofine or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

10. User Conduct

You agree not to use our website for unlawful purposes or to harm Skinsofine, its users, or third parties. We reserve the right to restrict access for misuse or abuse.

11. Limitation of Liability

To the maximum extent permitted by law, Skinsofine shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Our liability is strictly limited to the value of the products purchased.

12. Privacy and Data Protection

Your personal data is handled in accordance with our Privacy Policy and EU General Data Protection Regulation (GDPR).

We collect personal information solely to process orders, provide customer service, and improve our services. Your data will never be sold or shared outside the scope of these purposes.

13. Modifications to Terms

Skinsofine reserves the right to update or modify these Terms of Service at any time. Updates will take effect immediately upon posting on this page. Customers are encouraged to review these Terms periodically.

14. Governing Law

These Terms of Service are governed by the laws of the European Union and the Republic of Lithuania. Any disputes arising from these Terms or the use of Skinsofine services shall be subject to Lithuanian courts, except where EU consumer protection laws apply.

15. Contact Information

For questions regarding these Terms, please reach out to our support team:
Email: support@skinsofine.com
WhatsApp: +37063051502
Facebook, instagram, TikTok and LinkedIn: SKINSOFINESTORE

Skinsofine – Luxury skincare, curated with care.